Getting Started with Configuration Management

Register to View the Webinar

Recorded: Wednesday, October 7, 2009 10:00 am

The Configuration Management Data Base (CMDB) is the heart of Business Service Management, but often configuration management means different things to different people. In this webinar you will learn best practices for implementing configuration management and hear examples of real world successes. Topics will include:

Determining what you really need to track
Managing configuration items and relationships
Predicting how configuration changes will impact users and business services
Controlling, reporting, auditing and verifying configuration changes

Don’t miss this BMC Atrium webinar to learn a practical approach to implementing configuration management and how IT organizations are achieving significant ROI from their configuration management initiatives.

Speaker: DeWayne McNally, BMC Software

Martin Wiser, BMC Software

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*Would you like to optin to start receiving the quarterly BMC Service Management Insights ezine via email?